FAQs
faqs
Your Queries, Exceptional Answers.
Ordering from Exceptional is simple! Just browse our collections, select your favorite items, and proceed to checkout. Follow the easy steps to complete your purchase securely.
We offer a range of sizes to fit various body types. Refer to our size chart for accurate measurements, ensuring you find the perfect fit for an exceptional experience.
Once an order is placed, it undergoes swift processing. Unfortunately, modifications or cancellations may not be possible. Please review your order carefully before confirming.
Tracking your order is hassle-free! Once your order ships, you'll receive a tracking number via email. Use this number to monitor your package's journey until it arrives at your doorstep.
We want you to be thrilled with your Exceptional purchase. If you're not satisfied, returns are accepted within 30 days of delivery. Check our Returns & Exchanges page for detailed instructions.
Absolutely! We ship globally to bring Exceptional style to customers worldwide. Please note that shipping times and costs may vary based on your location.
Our dedicated support team is ready to assist you. Reach out via our Contact Us page, and we'll promptly respond to address any queries or concerns.
We accept various payment methods, including major credit cards, debit cards, and secure online payment platforms. Choose the option that suits you best during the checkout process.
Taking care of your Exceptional pieces is easy. Check the care instructions on each product's page, and follow the recommended guidelines to ensure longevity and optimal performance.
Absolutely! If you need a different size or color, our hassle-free exchange process makes it simple. Visit our Returns & Exchanges page for step-by-step instructions.
Yes, we do! Exceptional gift cards are available for purchase. Treat your loved ones to the gift of exceptional style, and let them choose their favorite pieces.
Stay tuned for exciting updates! Subscribe to our newsletter and follow us on social media to be the first to know about upcoming sales, promotions, and exclusive offers.
oin our community! Follow us on social media platforms like Instagram and Facebook. You can also subscribe to our newsletter for the latest news, product releases, and exclusive content.
Yes, at Exceptional, we prioritize ethical practices and sustainability. Our commitment extends to sourcing materials responsibly and minimizing our environmental impact. Explore our Sustainability page for more details.
Stay in the loop with Exceptional's latest releases by visiting our New Arrivals section regularly. Additionally, subscribe to our newsletter for exclusive previews, early access, and updates on upcoming launches.
